Traveling in Mongolia must be well-prepared as many factors as trails, vehicles, drivers, weather can come and disrupt your holydays. Picking Horseback Adventure as you travel partner, it's the guarantee of your peace of mind.

Our satisfaction policies:

When we arrived in Mongolia we faced a problem... There were no or few professional guides. The guide diploma granted by some school is just corresponding to a 2 or 3 weeks training, and the lack of knowledge of the so-called guides is obvious. Worse, most of the guest house or "cheap" Travel Agents are only using students who, for some of them, have never been to countryside before.
So we have decided to select some of the most experimented persons we met, prepared a training course and train all our guides. Now our guide salary is of course higher than average salary, but we have tried as much as we could not to pass any increase in our trip prices.

Giving you full satisfaction, it' s also giving you as much confort and security aspossible and being well-prepared in case of bad weahter.
The camping materials that you will bring with you during your trip is thus of a very high quality and very well adapted to the mongolian weather (wind and water proof).
Meals are taken under a mess tent, tables and chairs are supplied for your own confort, The morning, the mess tent turn into shower cubicle (portable showers).
For most of our horse riding trip, we are using confortable western saddles. For the trip it's not possible (departure from Ulaanbaatar by plane: khuvsgul and western mongolia). We are using quality military russian saddles.
Finally, during our self-sufficient trekking, your guide will always being equipped with a satellite phone for your own security.

Our jeeps or mini van will be part of your trip in Mongolia. Depending on the road, we will put at your disposal a japanese vehicle (Mitsubishi, Nissan) or Russian.
We are always working with the same drivers that we have selected according to their experience and their ability to answer positively to the wishes of our customers.
Every year, we are carrying out a MOT on all our veicles to reduce the break down hazard during your trip.

Involvement:

Our involvement in your trip will be total. It starts from the first e-mail exchange. We express it by a high reactivity and availability in aswering to all your questions and helping you as much as we can in you trip planning. Understanting your expectation is for us essential in order to anticipate your needs during your trip.
Then, we will be present at you arrival and we will remain a full logistical support during all you trip. We are offering you a complete service from the beginning to the end.

Satisfaction guarantees:

Finally, all what we've just mentionned would not be very valuable if we do not provide you guarantees. So, we are commiting ourselves by contract to the good completion of your trip in Mongolia.
Don't hesitate to contacts us to obtain our contract terms.